Privacy Policy

Contact form data is used to read, route, and reply to your message. If your note points to something that is broken or unclear on the site, the same details help us fix it. That is the whole purpose: a message comes in, a person reads it, and an answer goes back to the address you supplied.

Technical records serve a different job. They keep the site running, help detect abuse or automated traffic, and show which pages are actually being read. Aggregated page views tell us where to spend effort; they are not used to build a profile of you, and they are never matched to your message.

We ask for the smallest amount of information that lets us answer you. You are not required to share more than your name, email address and message, and you can write about anything else only if you want to.

The site uses cookies for basic functionality, such as remembering your choice on the consent notice so it does not appear on every page. Where measurement is enabled, cookies also help count aggregate traffic — how many visits a page receives, not who is reading it.

Essential cookies are needed for the site to work and cannot be switched off from here. Non-essential cookies are set only after you agree. You can change your mind at any time, and you can also control cookies through your browser settings, including blocking them or clearing what is already stored.

The cookie policy lists the categories in use and explains how to adjust them.

Where consent is required, we ask for it before setting non-essential cookies, and you may withdraw that consent at any time without affecting your ability to read the site. Withdrawing simply means those cookies stop being set from that point on.

Contact form submissions are processed on the basis of your request to contact us. In plain terms: you asked a question, so we need your message and your email address in order to answer it. If you would rather not send those details, you can write to us at the address listed on the contact page instead.

Technical records are kept on the basis of our legitimate interest in keeping the site secure and working, and they are limited to what the server logs normally hold.

We do not sell personal data. Limited processing may be carried out by service providers that host the site or provide analytics. Those providers act on our instructions and are not permitted to use your details for their own purposes.

Where data is transferred outside Indonesia — for example because a hosting or analytics provider operates servers in another country — we take steps to ensure it remains protected in transit and at rest, and we keep the set of providers as small as the site allows.

We may also disclose information where the law requires it, but only to the extent of what is asked for.

Contact messages are kept only as long as needed to handle the request and any follow-up, after which they are deleted or anonymised. Once a message no longer needs your name or email address to make sense, those fields are removed.

Technical logs are retained for a shorter period, for security and troubleshooting purposes, and then roll off automatically. We do not keep copies of your message in other places for longer than the retention window described here.

This site is intended for adults. We do not knowingly collect personal data from children. If you believe a child has submitted information through the contact form, contact us and we will remove it.

The guidance published here is written for adult readers, and the contact form is not designed for use by anyone under the age of majority in their country.

We may update this policy to reflect changes in our practices or legal requirements. The current version is always the one published on this page, and it replaces any earlier wording.

If a change affects how contact form data is handled, the new version will say so plainly. Continuing to use the site after an update means the revised policy applies from that point on.